Week Five - Artificial Intelligence

This week, I read through chapter 5 of the Surfing the Tsunami book written by Dr. Kelsey. This chapter was all about adopting artificial intelligence. In the book, Dr. Kelsey mentions how it is important to trust the process in learning about AI. He does a great job of emphasizing that change isn’t always a bad thing, it is just something that we need to get used to and adapt to. Accepting artificial intelligence is important for businesses to continue being successful in the future. Whether they like it or not, advancements in technology are going to continue to happen, and it is important to the survival of their business in the future. 


In the book, it is mentioned that a lot of aspects of artificial intelligence are prevalent in today’s society. Dr. Kelsey provides the example of Amazon, which I think is an example of how it can be used for good. Although there is the concern of job replacement, I think that the business that Amazon has built has done more help than hurt. They have massive amounts of delivery drivers, warehouse employees, etc. Their website also allows you to order things and have them delivered to your doorstep sometimes within the same day. Of course there are negatives mentioned about Amazon, but from a business perspective they have made a lot of customers happy. 

Artificial Intelligence and Machine Learning: How Amazon has Reorganized Inner Workings - IQVIS Inc.

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